When can I make a complaint?
Anytime. However, considering a lot of things can happen after we leave (for example, your dog may track dirt on the floor or the wind might blow leaves into the house when you open the front door), we only ask you to contact us within 24 hours of your cleaning so that we can return and clean what was missed at no extra cost. Complaints made more than 24 hours after the cleaning will be considered on a case to case basis and may incur extra charges.